Privacy policy

Last updated: 24 August 2026

DORIANNEE is operated by ETIVE AUDREY DORIANNE, an individual business registered in Mauritius under BRN I24005507.

This Privacy Policy explains how DORIANNEE collects, uses, stores and protects personal information when you visit our website, download our free guide, contact us, or otherwise interact with our services and communications.

By using our website or providing us with your personal information, you acknowledge that you have read this Privacy Policy.

1. Who is responsible for your personal data?

The person responsible for the processing of your personal data is:

ETIVE AUDREY DORIANNE
Trading as DORIANNEE
BRN: I24005507
Mauritius

For privacy-related questions or requests, you may contact us at:

contact@doriannee.com

2. What personal information do we collect?

Depending on how you interact with DORIANNEE, we may collect information such as:

  • your name;

  • your email address;

  • information you voluntarily provide when contacting us;

  • information you provide when requesting or purchasing a service;

  • information relating to your communication preferences and marketing consent;

  • technical information generated when you use our website, where applicable.

We only seek to collect information that is reasonably necessary for the relevant purpose.

3. How do we collect your information?

We may collect personal information when you:

  • download a free guide or other resource;

  • subscribe to our email communications;

  • contact us by email;

  • request information about our services;

  • purchase or book a service;

  • communicate with us through our website or other channels.

Where information is collected through a form on our website, the information you provide is submitted through Systeme.io, which we use for contact management, delivery of resources and email communications.

4. Why do we use your personal information?

We may use your personal information for the following purposes:

To provide a resource you have requested

If you request our free guide, we use the information you provide, such as your email address, to deliver the guide to you and communicate with you about your request.

To communicate with you

We may use your contact information to respond to enquiries, provide information you have requested, and manage our relationship with you.

To send marketing communications

Where you have provided the appropriate consent, we may send you emails concerning DORIANNEE, including information about:

  • our services;

  • workshops and events;

  • programmes;

  • new content;

  • guides and resources;

  • other offers or activities that may be relevant to you.

You may withdraw your consent to marketing communications at any time.

Every applicable marketing email will provide a way to unsubscribe.

To operate and improve our website and services, we may use relevant information to maintain, improve and secure our website, services and communications.

5. Downloading our free guide and marketing consent

Requesting a free guide and agreeing to receive marketing communications are separate matters.

Where applicable, our forms will distinguish between:

(a) the processing necessary to provide the guide you requested; and

(b) your optional consent to receive promotional or marketing communications from DORIANNEE.

You are not required to consent to marketing communications in order to request a resource where the resource can reasonably be provided without such consent.

If you have subscribed to marketing communications, you can withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us at contact@doriannee.com.

Withdrawal of marketing consent does not affect processing that took place lawfully before your withdrawal.

6. Our email and technology provider

We use Systeme.io to support certain aspects of our online activities, including collecting contact information, managing contacts and delivering email communications and resources.

When you submit information through a Systeme.io form, your information may be processed by Systeme.io on our behalf.

Systeme.io may process or store information in jurisdictions outside Mauritius. Where personal information is transferred or processed outside Mauritius, we will take the measures required by applicable data-protection law.

You should also review Systeme.io's own privacy documentation for information about how it processes personal data.

7. Cookies and similar technologies

Our website may use cookies or similar technologies to enable functionality, understand website usage, improve our services or support other website operations.

The specific cookies used may depend on the technologies and services integrated into our website.

Where applicable, you may be able to manage certain cookie preferences through your browser or through mechanisms provided on our website.

8. How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required or permitted by applicable law.

For example, where you have subscribed to marketing communications, we may retain the information necessary to maintain a record of your subscription and any withdrawal of consent.

Certain information may need to be retained for longer periods where required for accounting, legal, tax, dispute-resolution or other legitimate purposes.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely.

9. Sharing your personal information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

  • technology and service providers that process information on our behalf;

  • email and contact-management providers, including Systeme.io;

  • professional advisers where necessary;

  • competent authorities where required by law;

  • other persons where you have specifically authorised us to disclose the information.

We seek to ensure that service providers handling personal information on our behalf process that information appropriately and for the relevant purposes.

10. International transfers

Some of our service providers may process or store personal information outside Mauritius.

Where this occurs, we will take appropriate measures required under applicable data-protection law concerning the transfer and protection of personal information.

Because the exact location and processing arrangements of third-party providers may change, you should consult the relevant provider's current privacy documentation for further information.

11. Your rights

Subject to applicable law and any relevant limitations or exemptions, you may have rights concerning your personal information, including rights to:

  • request access to personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of personal information in appropriate circumstances;

  • withdraw consent where processing is based on consent;

  • object to certain processing;

  • request restriction of processing in appropriate circumstances;

  • make a complaint concerning the processing of your personal information.

You may exercise applicable rights by contacting: contact@doriannee.com

We may need to request sufficient information to verify your identity before responding to a request.

12. Marketing communications

If you have consented to receive marketing communications from DORIANNEE, you may unsubscribe at any time.

You can do this by:

We will process your unsubscribe request within a reasonable period.

Please note that even after you unsubscribe from marketing communications, we may retain limited information necessary to ensure that we respect your request and do not inadvertently send you further marketing communications.

13. Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should therefore take appropriate care when submitting personal information online.

14. Third-party websites and services

Our website may contain links to third-party websites, platforms or services.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review their respective privacy policies before providing them with personal information.

15. Children's information

Our services and online communications are not specifically directed at children.

We do not knowingly seek to collect personal information from children through our website without appropriate involvement or authorisation where required by applicable law.

If you believe that a child has provided us with personal information in circumstances where this should not have occurred, please contact us at contact@doriannee.com.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data-processing practices.

The updated version will be published on this page with a revised "Last updated" date.

We encourage you to review this page periodically.

17. Contact us

If you have any questions about this Privacy Policy, wish to exercise an applicable data-protection right, or have a concern about how your personal information is handled, please contact:

ETIVE AUDREY DORIANNE trading as DORIANNEE
BRN: I24005507
Mauritius
Email: contact@doriannee.com

18. Complaints

If you are not satisfied with our response to a privacy-related concern, you may have the right to lodge a complaint with the competent data-protection authority in Mauritius, subject to the applicable legal procedure.

The relevant authority is the Data Protection Office of Mauritius.

  • +230 5838 13 20

  • contact@doriannee.com

  • 50504 Cluny, Mauritius

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